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Safe

Privacy Policy

We safeguard data and ensure the security of Univad's assets, including the confidential information of our organization, staff, and students, treating it with the utmost care.

Effective Date: December 6, 2024

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GENERAL PRIVACY POLICY

At Univad Education Systems Ltd, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile app and online platform.

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By using the Univad app or accessing our services, you agree to the practices described in this policy.

 

1. Who We Are

Univad is a global online learning institution offering flexible, self-paced courses and diplomas in high-demand career fields. Our services are accessible through our website (www.univad.org) and our mobile application ("Univad Mobile App").

 

2. Information We Collect

We collect the following types of information to provide and improve our services:

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a. Personal Information

  • Full name

  • Email address

  • Phone number (optional)

  • Country of residence

  • Account login details

  • Course enrollments and academic history

 

b. Device & Technical Information

  • Device type, model, and operating system

  • IP address

  • App version

  • Log data (app crashes, usage data, etc.)

 

c. Usage Data

  • Pages visited

  • Time spent in courses

  • Quiz and assignment performance

  • Referral source (how you found Univad)

 

3. How We Use Your Information

We use your information to:

  • Deliver learning content and track progress

  • Manage your account and enrollment

  • Improve app performance and user experience

  • Respond to inquiries and support tickets

  • Send important updates and announcements

  • Monitor for suspicious or abusive activity

  • Comply with legal obligations

 

4. Third-Party Services and SDKs

We may integrate with third-party tools for analytics, push notifications, and performance monitoring. These may include:

  • Google Firebase (for analytics and crash reporting)

  • OneSignal (for push notifications)

  • Stripe or Paystack (for payment processing if applicable)

These services may collect anonymized or limited user data as per their own privacy policies.

 

5. Ads and Monetization

We do not show third-party ads in our app. If this changes in future, we will update this policy and request user consent in compliance with Google Play policies.

 

6. User Control and Access

You have the right to:

  • View and update your personal information

  • Request deletion of your account

  • Opt-out of optional data collection (like push notifications or analytics tracking)

  • Contact us for any privacy-related concerns

To exercise these rights, email: support@univad.org

 

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

 

8. Children’s Privacy

Univad is not intended for children under 13. If we discover that a child under 13 has registered, we will delete the account and associated data immediately.

9. Security

We use SSL encryption, secure server environments, and industry best practices to protect your data from unauthorized access, disclosure, or destruction.

 

10. Google Play Compliance Notice

To meet Google Play’s user data policies, we:

  • Clearly disclose all data collected and used by the app

  • Ask for user consent where required (e.g., push notifications)

  • Provide in-app access to this Privacy Policy

  • Do not sell or rent your data to third parties

  • Do not collect personal or sensitive data unnecessarily

  • Offer a transparent opt-out mechanism for analytics and tracking

 

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a revised "Effective Date." Continued use of the app after changes implies your acceptance.

 

12. Contact Us

If you have questions or concerns about this policy or your personal data, please contact:

Univad Education Systems Ltd
📧 info@univad.org
🌐 www.univad.org

AI Data Sharing & Model Improvement Policy

At Univad, we use advanced AI tools—including OrixAI, Coderoom, and integrated third-party models like OpenAI—to deliver personalized support, smarter learning experiences, and faster help for our students and educators.

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To continue improving these services while maintaining user trust, we believe in being fully transparent about how and when your interactions may contribute to ongoing model improvements.

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What May Be Shared

In some cases, Univad may allow model providers like OpenAI to receive anonymized interaction data, which may include:

  • The questions you ask (input)

  • The responses generated (output)

  • Feedback you give, such as giving a thumbs-down to a reply

  • Evaluation data from training exercises or test prompts done within the platform

 

Note: Shared content is only from learning tools where AI is used, and does not include private account info, payment data, passwords, or any document you mark as private or confidential.

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Why We Share

We may choose to allow this data sharing only to improve the underlying AI models used to power tools like OrixAI and Coderoom. This helps make future interactions more accurate, relevant, and helpful for learners worldwide—including you.

As part of this, Univad may occasionally allow:

  • Feedback (e.g. thumbs-down responses) to be reviewed by model providers

  • Evaluation prompts and results to help models learn

  • Inputs and outputs to be shared in a strictly controlled and anonymized way

 

Benefits for Our Users

By allowing data sharing in selected learning tools, Univad can:

  • Offer daily free access to powerful models for all students

  • Run evaluation tests and practice sessions at no cost to users

  • Help the AI better understand real student learning patterns

  • Improve the quality of CV reviews, code suggestions, and career guidance

 

Your Privacy Comes First

Here’s what we do to keep your data safe:

  • We never share personal information (name, email, address, phone number, payment info, etc.)

  • All shared data is de-identified before it is used for improvement

  • We limit data sharing to only specific tools where learning interactions happen (not general browsing or private settings)

  • You are always free to opt out by contacting us or disabling certain AI tools in your account

 

Your Controls

If you prefer not to share any part of your interaction with AI models:

  • You can disable certain features within your learning tools

  • You can contact us at [support@univad.org] to request full exclusion from any model feedback or training contributions

  • You may still use OrixAI and other features, but some advanced tools may be limited

 

Transparency and Trust

We’re committed to:

  • Using AI in a way that respects students’ rights and privacy

  • Clearly explaining how data is handled and why

  • Constantly reviewing our practices to stay compliant with global privacy standards (like NDPR, GDPR, and others)

 

We will never sell your data, and we will never allow third parties to use your educational content for purposes unrelated to improving learning outcomes.

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For questions about your data, privacy rights, or anything in this policy, please reach out to us at [privacy@univad.org].

Let me know if you’d like a more student-friendly summary version for the mobile app or website footer too.

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