In this Certificate, you will learn industry-standard theory and methods for developing successful user interfaces (UIs). Upon completing this Programme, you will have fluency with the user research, prototyping, and evaluation techniques necessary for creating intuitive interfaces that facilitate good user experiences. You will also have demonstrated this fluency through an in-depth Capstone Project that can be shown to prospective employers in the fast-growing field of UI design. https://static.wixstatic.com/media/e30d9b_820b00e513f9465cb8d764c5de685f45~mv2.png ​Concepts and techniques covered include structured approaches for helping you understand your user base and their needs (e.g. contextual inquiry and design psychology), widely-employed prototyping and design methods (e.g. low-fidelity and paper prototyping), and robust techniques for helping you evaluate your design choices (e.g. heuristic evaluation and user studies). By the end of the Programme, you will be comfortable applying these concepts and techniques to design an interface for a wide variety of users from around the world. Sample Certificate https://static.wixstatic.com/media/e30d9b_9e8b7912765a45ce8f8c1ceb56558b9e~mv2.png

Semester 1: Introduction to User Interface Design https://static.wixstatic.com/media/e30d9b_26aa6cfe2b874e90ab056f1f31a2aecf~mv2.png Introduction and Overview • Introductory Panel: UI Design and Why it Matters • User Interface Hall of Fame / Shame • Case Study #1: UI Disasters, including GPS fails • Case Study #2: Corporate Value: Citibank ATM • Edcent survey • Case Study #4: International Children's Digital Li • Case Study #5: Taxes and Tickets • Case Study #6: AirBnB vs. CouchSurfing • Discussion prompt: What do you hope to learn? • Introductory Video • Activity: Hall of Fame/Shame Interfaces • Quiz: Intro to UI Design: Intro and Overview UI Design Process • Design Process Introduction • Designing to Address a Problem w/o Solution Ideas • Designing for a known solution direction • Designing to iterate on/improve an existing solution • Common Elements • Usability Engineering and Task-Centered Approaches • Use Cases, Personas, Tasks, and Scenarios • Design-Centered Methods & When They Work Best • Pulling it all Together: Best from Each; Practical • Practical Techniques for someone who isn't a train • Breakout Exercise: Meet and engage other students • Assignment Video: Tasks and Scenarios • Assignment: Sample Task and Scenario #1 • Assignment: Sample Task and Scenario #2 • Assignment: Sample Task and Scenario #3 • Task and Walkthrough Scenario Assignment Psychology and human factors for UI Design • Read Me First: About these two weeks • Intro • Fitts' Law • Short- and long-term memory, attention • Perception and visualization, hierarchy • Mistakes, Errors, and Slips • Conceptual models • The Gulf of Execution and the Gulf of Evaluation • Design Principles: Visibility, Feedback, Mappings, • Interacting beyond individuals (social psychology) • High-Level Models: Distributed Cognition, Activity • Assignment Video: Interface Critiques • Assignment Overview and Properties of a Good Criti • Part 2: Worked Examples • Part 3: Test your knowledge • Peer-graded Assignment: Interface Critique • Discussion forum: Your thoughts so far Psychology and human factors --- continued • Quiz: Shortcuts to Understanding Your Users • Interview with Don Norman __________________________________________ Semester 2: User Research and Design https://static.wixstatic.com/media/e30d9b_698e54c3656f4f2d84054372186fedc0~mv2.png Week 1: Introduction • From User Research to Design • An Introduction to the Course • Introduction to User Research • Interview and Focus Groups • Observations • Contextual Inquiry • Ethics and Consent • Design a User Research Protocol • Edcent survey Week 2: User Research Methods - Prt 2 Log Analysis • Surveys and Questionnaires • Assignment Video: Observing Users • Observation Assigment Overview • Breakout Exercise: Meet and engage other students • Quiz: Observation Review Practice • Quiz: User Research Methods Week 3: Analyzing and delivering user research • Introduction: Translating User Research to Support • Qualitative Analysis • Quantitative Analysis • Discussion prompt: What do you hope to learn? • Personas I: What They Are; How They're Used • Personas II: Walking Through Examples • Use Cases • Tasks and Walkthrough Scenarios • Implications for Design Week 4: Ideation and Idea Selection • From Research to Ideas: Module Introduction • Ideation • Idea Selection • Communicating Ideas to Stakeholders • Assignment Video: Ideation and Selection • Finale Quiz __________________________________________ Semester 3: Prototyping and Design https://static.wixstatic.com/media/e30d9b_b9f4d18253564433a5f98c4305e80874~mv2.png Introduction • Introduction to Prototyping and Design • Course Introduction • Prototyping: What, Why, and How • Low-Fidelity Prototyping • Paper Prototype Example • Wireframing and Tool-Based Prototyping • Discussion prompt: What do you hope to learn? • Wireframing and Tool-Based Prototyping • Physical Low Fidelity Prototyping • Tool Example #1 (Pop) • Tool Example #2 (Balsamiq) • Limits of Prototyping • Paper Prototyping Assignment Video • Quiz: Prototyping Design Principles and Patterns • Introduction to Design Principles & Patterns • Layout • Colour and Consistency • Cultural Factors • Interaction Design Patterns • Direct Manipulation & User Control (Interview) • Case Example: Google's Material Design • Breakout Exercise: Meet and engage other students • Case Example: Apple Human Interface Guidelines • Design Critiques: Eliciting and Giving Feedback • Quiz: Principles and Patterns Universal Design, Accessibility Special Population • Introduction to Universal Design • Universal Design: Sensory Impairments • Universal Design: Cognitive Impairments • Universal Design: Physical Limitations • Universal Design: Tools and Standards • Edcent survey • Design for Older Adults (Interview with Anne Marie • Design for Children • Design and Socioeconomic Differences • Supporting Low-Literacy Self-Help (Interview) • Quiz: Design, Accessibility, Special Population Design for Different Platforms and Contexts • Introduction to Platforms and Context • Mobile UI Design • Wearable • Discussion forum: Your thoughts so far • Automotive User Interfaces • IoT & Physical Computing • Quiz: Platforms and Contexts __________________________________________ Semester 4: Evaluating User Interfaces https://static.wixstatic.com/media/e30d9b_d1f71ccf3979445bab2c9fc9e24b7e0a~mv2.png Evaluation without Users (Part 1) • Introduction to Evaluating User Interfaces • Evaluating User Interfaces: An Introduction • Evaluation without Users: Introduction • Action Analysis: GOMS and Informal Action Analysis • Discussion prompt: What do you hope to learn? • Case Example: Action Analysis • Assignment Video: Action Analysis Assignment • Reading: Informal Action Analysis Assignment • Cognitive Walkthroughs Evaluation without Users (Part 2) • Assignment Video: Cognitive Walkthrough Assignment • Introduction to Heuristic Evaluation • Nielsen's Heuristics (Part 1) • Nielsen's Heuristics (Part 2) • Edcent survey • Nielsen's Heuristics (Part 3) • Assignment Video: Heuristic Evaluation • Wrap-up Lecture: Evaluation without Users • Quiz: Evaluation without Users Evaluation with Users (Part 1) • Introduction to User Testing • User Testing Goals: Formative and Summative Evaluation • Usability Lab Tour • Usability Lab Example 1 - User 1 • Usability Lab Example 1 - User 2 • Usability Lab Example 2 - User 1 • Usability Lab Example 2 - User 2 • Discussion forum Evaluation with Users (Part 2) • Ethics in User Evaluation • Drafting a User Test Plan • Field Study Case Example: ShareTable Deployment • Eye-Tracking: Introduction and First Demonstration • Eye-Tracking: Second Demonstration • Eye-Tracking: Review • Eye-Tracking: Discussion and Conclusion • Field Studies, Alpha Releases, and A/B Tests • Industry Practice: Massive A/B Testing • Log Analysis in Evaluation • Usability Goals and Measures • Evaluating User Interfaces: Course Recap • Quiz: Evaluation with Users • Breakout Exercise: Meet and engage other students

• Loren Terveen Professor Computer Science and Engineering • Haiyi Zhu Assistant Professor Human-Computer Interaction Institute • Lana Yarosh Associate Professor Computer Science and Engineering • Dr. Brent Hecht Assistant Professor Computer Science and Engineering • Joseph A Konstan Distinguished McKnight Professor and Distinguished University Teaching Professor Computer Science and Engineering

The next application deadlines are: • Priority Deadline: September 15, 2024 • Final Deadline: September 15, 2024 Have questions? Attend an upcoming Information Session (https://www.univad.org/student-life/events)or use the chat box at the bottom right corner of the screen.

For more information about the Univad Diploma Tuition, session durations, and deadlines, kindly visit the Tuition page to access this information and even more.

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